Frequently asked Questions

No. You don’t need a diagnosis, a clear reason, or a particular “issue” to come to counselling. Many people come because they feel overwhelmed, stuck, low, anxious, or simply unsure about themselves or their life. We can begin wherever you are.

The first session is a chance for us to gently explore what has brought you to counselling and what you’re hoping for. There’s no set agenda, and you don’t need to prepare or know what to say. We’ll go at your pace and focus on what feels most important to you.  We will also go through the counselling contract. 

You’re also welcome to use this session to get a sense of whether working together feels right.

Sessions are a confidential space where you can talk openly about whatever matters to you. Some people talk a lot, others take time to reflect, and sometimes there may be pauses or silence, all of this is welcome.

I won’t tell you what to do or give advice. Instead, I offer empathy, understanding, and support as you explore your thoughts, feelings, and experiences in your own way.

I also have a creative background and value using creative methods to explore emotions. If you feel that working creatively could be helpful, we can gently find a way to integrate this into your sessions, at a pace that feels right for you.

Sessions last 50 minutes and usually take place weekly. Some people choose to work short-term, others longer-term. There is no obligation to commit to a set number of sessions — we can review the work together as we go.

Yes. I offer online counselling, as well as in-person sessions. Online counselling can be a flexible and accessible option, allowing you to attend sessions from your own space.  I use Google Meet.

Yes. Everything you share in counselling is treated as confidential and handled with care.

There are a few rare legal and ethical limits to confidentiality (for example, if there is a serious risk of harm to you or others). If these situations ever arose, I would always discuss this with you openly.

I work in line with the ethical framework of the British Association for Counselling and Psychotherapy (BACP).

There’s no fixed answer, it depends on your needs and what feels helpful for you. Some people attend for a few sessions, while others choose ongoing support. You are always in control of how long you continue.

Feeling nervous or uncertain is very common. You don’t need to be confident, articulate, or emotionally “ready” to begin. Counselling is a space where those feelings can be explored too, there is no right or wrong way to start.

No. You are always in control of what you choose to talk about. We move at your pace, and nothing is forced. Your boundaries are respected throughout the work.

I currently work with adults (18+). I have a particular interest in supporting adults who were bereaved as children, as well as those experiencing anxiety, low mood, grief, relationship difficulties, or life transitions.

My practice will expand to offer appointments with children.  Please check back for updates.

Counselling with me is collaborative and relational. Some sessions may feel emotional, others reflective or quiet. There is no pressure to perform, to progress quickly, or to talk about anything before you are ready.

We regularly check in together to ensure the work feels supportive and helpful for you. You are always free to ask questions, raise concerns, or bring doubts into the room.

It’s important that counselling feels like a good fit. If at any point you feel that working together isn’t right for you, you’re free to say so. I will always respect your decision and, if helpful, can support you in finding alternative options.

You’re welcome to contact me by email to arrange a free 20-minute introductory conversation. This gives you the opportunity to ask questions and decide whether you’d like to go ahead. There is no obligation, just a chance to connect.

📧 kate@katehadleycounselling.co.uk